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Customer support
Help for restaurant teams
Portion Flow support for restaurant owners, managers, and staff using the operations workspace.
Email support
support@portionflow.appWhat to include
Restaurant name, page URL, what happened, and screenshots.
Data requests
Ask for account export, deletion, or access changes at support@portionflow.app.
Early customer SLA
Support expectations
Target response time: one business day for early pilots.
Urgent production blockers should include “URGENT” in the subject line.
Do not send credit card numbers, employee SSNs, or sensitive personal data through the support inbox.